Premium Features

Disaster Surveyor premium team management features are available for all 3 of our platforms. Premium features are available through the team management website for all 3 of our apps and includes the following:

  1. Ability to archive all form data (for international website only) and waypoints data (all 3) by date range.
  2. Ability to post waypoints data to any ESRI ArcGIS Map Layer of your choice (including those used for any Operations Dashboards).
  3. Ability to send SMS-based team dispatch for events.
  4. Ability to send SMS-based team messages inter-operably with Team Chat feature in apps and website.

 

SMS Team Dispatch

Premium team administrators and ops coordinators can now send SMS-based events dispatch. This is a simple SMS-based dispatching system that allows you to send out a dispatch for event availability to your team. Fields for team dispatch include: Event name, Meeting location name, Meeting time/date and a quick instructional message to those available for the event. 

For more info, please see section “SMS Team Dispatch” in the User Guide, or watch our tutorial video at: https://bit.ly/dstutorial11.

SMS Team Messaging

Premium licensed users can now send out SMS-based team messaging alerts. Users who are part of a team with at least 1 premium license will receive a generic notice of new message alerts while actual license holders (or those assigned a team license) will receive the actual message text. All team messages are interoperable with the team chat room in our apps and websites. 

For more info, please see section “SMS Team Messaging” in the User Guide or watch or tutorial video at https://bit.ly/dstutorial12.

Post to any ArcGIS Map layer

Premium licensed users can now post their waypoints data to any ESRI ArcGIS Hosted Feature Layer. Simply entering your hosted feature layer web address into the URL box to the right of the forms or waypoints pages, save, then select items to post to your layer. 

For more info, please see section “Posting Waypoints to Any ArcGIS Layer” in the User Guide or watch our tutorial video at https://bit.ly/dstutorial13.

Team Data Archiving

Premium licensed users now have the ability to archive their data from their website view. These include all form data, track set data, and waypoint data. Archived data can be viewed by date range, and only visible to premium users. 

For more info, please see section “Archiving Data in Website View” in the User Guide or watch our tutorial video at https://bit.ly/dstutorial14.

License Pricing

To purchase your license, please log into your account at https://www.disastersurveyor.com/login, https://cert.disastersurveyor.com, or https://us.disastersurveyor.com, and click on the “Upgrade to Premium” link in your Account page.

 

Tier
Monthly
Annual
Single User Pro
$18.99/mo.
$15.99/mo.
10 User Pack
$17.10/mo.
$14.39/mo.
25 User Pack
$16.15/mo.
$13.59/mo.
50 User Pack
$15.77/mo.
$13.29/mo.
100 User Pack
$15.20/mo.
$12.79/mo.
200 User Pack
$14.25/mo.
$11.99/mo.
400 User Pack
$13.30/mo.
$11.19/mo.
1000 User Pack
$11.40/mo.
$9.59/mo.
INTRODUCTORY PROMO CODES

For a limited time, get 50% off on single user, or annual payment for team packs using promo code 50off at checkout! Your discounted rate will be good for the life of your subscription. You can also try our premium tools for free for 90 days with promo code trial90 at checkout.

 

Frequently Asked Questions

 

Our premium team management tools include: (a) Archiving of your team’s forms data (for international users) and waypoints data (all users), (b) Ability to post your waypoints to any ESRI ArcGIS Hosted Feature Layer (for use with any Operations Dashboard), (c) Ability to send SMS-based team dispatch, and (d) Ability to send and receive SMS-based team messaging. Please see our Premium Features page at https://www.disastersurveyor.com/premium-features/.

You may purchase a single individual user license that is used as part of a team, or, a team leader may purchase a discounted multi-user pack, and apply that to their team members. If a 2nd person on your team also purchases a multi-user pack, that user license count will also be applied to your team account. Example: John purchases a 10 user license, Sally purchases a 10 user license, and Joe purchases a single user license. If all 3 users are on the same team code, the team admin for this team will see a total of 21 user licenses that can be applied to the team. Please see the “User License Details” section of our user guide for more details at: https://www.disastersurveyor.com/user-guide-international/.

When you downgrade your account from a higher user license count tier, you will continue to have your higher user count access until the next billing cycle. When the next billing cycle is reached, your user license count will decreased to your new tier. If you upgrade to a higher user count tier from a lower count, you will immediately receive the higher user count, but not be charged until the next billing cycle. Please see the “User License Details” section of our user guide for more details at: https://www.disastersurveyor.com/user-guide-international/.

No, all of our smartphone apps will continue to work as-is with the new premium team management website features. There are no separate premium version apps to download and install. 

For users who purchase a multi-user license pack for their teams, the available licenses can be assigned by checking a checkbox in the “license assigned to…” column on the “Team” page for your team member. 1 license will always be assigned to the individual who has purchased a license pack or individual license, and these licenses cannot be assigned to other users. For example: If you purchased a 10 user pack, 1 will always be assigned to your account, and you have 9 more you can assign to other team members as you need. Please see the “Assigning Licenses To Your Team” section of our user guide for more details at: https://www.disastersurveyor.com/user-guide-international/.

Simply log into your Disaster Surveyor, CERT Surveyor or US Disaster Surveyor website, and go to the ‘Account’ page. Click on the ‘upgrade’ link to start the upgrade process. We use Stripe for our payment processing, and you will receive a confirmation email from both Disaster Surveyor and Stripe when an upgrade is purchased. 

We honor cancellations for your monthly or yearly subscriptions with a cancellation request prior to your next billing date. Simply go to your ‘Account’ page and follow the link to ‘change’ your premium subscription and click ‘cancel’. Any remaining time left in your current paid subscription period will be honored until the end of the paid subscription month or year. You can also contact us at support@disastersurveyor.com. Please see the “User License Details” section of our user guide for more details at: https://www.disastersurveyor.com/user-guide-international/.

No, you only need to purchase your team licenses once. When you log into any of our 3 website platforms (https://www.disastersurveyor.com/login/, https://cert.disastersurveyor.com, or https://us.disastersurveyor.com), your team licenses will carry over automatically.